Returns and Warranty Service

Warranty Service

Returns and Warranty Service


We stand by and love our products! We hope you will too.
Return Policy
If you are not 100% satisfied with your purchase, you can return it. Please notify us by phone (512-258-6649) or email (support@longhorntactical.com) within 15 days of order delivery for return authorization. Please also pay attention to the following details when you send back the return.

  • Please review the contents of your order carefully upon receipt. If there are any issues/damage(s) to your order, please contact us immediately, and we will resolve the issue for you.
  • Returned items must be the same item in the same condition as originally shipped.
  • Any items that have been modified, welded or soldered are not eligible for return.
  • If your order qualified for our free shipping option, the original shipping cost will be deducted from your total refund amount. Any non-defective returns are subject to a 15% restocking fee unless waived by our customer service agent.
  • Items that are purchased as a set have to be returned as a set to qualify for a full refund. Any items missing from the set or package will be deducted from your total refund amount.
  • For returned orders that used a promotion code or discount, the refunded price will be adjusted accordingly to the discount given.
Warranty Service

Longhorn Tactical is proudly an authorized distributor for NITECORE, ArmyTek, Orion, LaserTac, EagleTac, NcSTAR and Ontarget products. We directly handle warranty service requests on behalf of these manufacturers. We are also authorized distributors for Olight and Fenix products. Warranty requests for these products are handled directly by the manufacturer.

If you have purchased a NITECORE, Orion, LaserTac, ArmyTek, EagleTac, NcSTAR or Ontarget product from us and are in need of warranty service, please contact us by phone or email. We will need you to provide us with a valid purchase invoice or receipt from Longhorn Tactical. We will follow the service protocol set by the manufacturer on servicing a product.

For specific manufacturer warranty information, please refer to the following links: